I've been going to this Nordstrom since it opened about 20 years ago. And, I've been buying Lancome from the same lady for about 8 years. She never remembers me. Every time I go to buy my masacra or other Lancome product (about 8 times a year), she acts like she's never seen me before. Doesn't offer me samples, doesn't try to sell me anything else or invite me to anything. All other beauty sales reps are the opposite. How does this woman make her sales goals??? That said, I love the mascara!
