Been using Hope In A Jar for decades and loved it. Unfortunately, the new Hope has the worst fragrance ever!! Returned.
Response from philosophy.comBy Philosophy, April 14, 2021
Thank you for your review.
We regret to hear you did not like how the Renewed Hope in a Jar smelled, and we appreciate you letting us know. We know it can be frustrating when a product changes, and we want to assure you that your thoughts will be passed along to the appropriate team. If you would like recommendations for an alternative product to use, we kindly request you contact our Customer Experience center by calling 1-800-568-3151 or emailing philosophycares@cotyinc.com. Our Customer Experience center representatives are available from Monday-Friday from 7:00 A.M to 7:00 P.M, and Saturday-Sunday from 8:00 A.M. to 5:00 P.M. (Central).
Written by a customer while visiting philosophy.com