The slippers are fine, as expected. It’s the shipment that was horrible. Uggs are expensive shoes. The box was placed in an unpadded mailer bag and upon arrival looked like it was used as a kickball. Called customer service and they couldn’t replace the box/shoes (out of stock). As a gift to a loved one, (who stores his shoes in their original box) this was pretty disappointing. The manufacturer wasn’t able to replace them either.
