789 out of 858(92%)reviewers recommend this product.
Product Reviews
Overall rating
5/ 5
YUE
fromOR
Nice
PostedFebruary 4, 2021
It's a present for my sister. She likes it very much.
Written by a customer while visiting bobbibrowncosmetics.com
Overall rating
1/ 5
Liz
fromNorth Carolina
Colors are so drab
PostedJanuary 13, 2021
I did not like these at all. They smell like plastic, and the colors are so painfully dull, like remnants of the 90's. Everything is just a shade of brown, and they all look horrible with my cooler undertones. I know that Bobbi is known for nude looks, but seriously, they need to update the color palette. Browns make me look washed out and very dull. If you have warm undertones, these will all be great for you.
Response from bobbibrowncosmetics.comBy bobbibrownpwr, bobbibrownpwr, October 3, 2025
Thanks for sharing your thoughts and feedback with us, Liz. We're sorry to hear this didn't live up to your expectations and want you to know we have several other options for more color. We invite you to chat with our Bobbi Artists for personalized recommendations or to use our virtual try-on feature to help find your favorites: https://bit.ly/Bobbi_LiveChat.
Written by a customer while visiting bobbibrowncosmetics.com
Overall rating
4/ 5
LIP19
fromSalt Lake City, UT
excellent lipstick quality
PostedNovember 15, 2020
...however, like other reviewers said the colors are way OFF. I got the BROWN after seeing the video in the product presentation, which looks like a soft pink-brown and very neutral. On me, BROWN looks like a deep-brown-crimson. I also bought RAISIN which, surprisingly, looks exactly like BROWN - I did upper lip in Brown and lower lip in Raisin and there is hardly any difference. I really wish I could find the perfect nuance (neutral, soft pink) and will continue to try because the quality, smoothness and staying power of this lipstick are hard to find (all quarantine I purchased lipsticks from multiple brands and none compare).
Written by a customer while visiting bobbibrowncosmetics.com
Overall rating
3/ 5
Cathy
fromAtlanta, GA
Color way off description
PostedNovember 11, 2020
This is a great creamy lipstick which is why I gave it an average rating. But the color is dramatically different from the way it appears online, at least for the Brownie color. They describe it as "a pinky brown" which is what the picture looks like. The actual color is almost a hot pink. In my experience Bobbi Brown tends to lean toward the pink end of the spectrum, so I should have corrected for this. Anyway, great lipstick if you like the color you get.
Response from bobbibrowncosmetics.comBy bobbibrownpwr, bobbibrownpwr, October 3, 2025
Thanks for taking the time to reach out to us with your experience, Cathy. We're so sorry to hear that this shade wasn't as expected. We always want you to be pleased with your products and want you to know we have many other options. Tap here to chat one-on-one with a Bobbi Brown Artist for personalized shade advice (you can even upload a photo) along with exchange/return details: http://bit.ly/BBLCConnectUS.
Written by a customer while visiting bobbibrowncosmetics.com
