Purchased this and the body cream. Before it was purple and gold like the body cream is, but now it's purple and silver and they don't match? Is it counterfeit?
Response from muglerusa.comBy Customer care, Mugler, March 13, 2026
Hi there! Thank you for reaching out about our Alien Eau De Parfum. We are happy to clarify the "celestial" design of your collection and reassure you regarding your purchase. Please rest assured that your Alien Eau de Parfum is not counterfeit. While our Alien Body Cream traditionally features a gold "talisman" cap to evoke its rich, solar creaminess, we recently updated the Eau de Parfum bottle to a sophisticated silver integrated spray. This subtle shift is part of our commitment to a modern, avant-garde aesthetic across our refillable "Star" and "Talisman" collections. If you purchased your fragrance from an authorized Mugler retailer, you have a genuine piece of our high-performance perfumery.
Written by a customer while visiting muglerusa.com
Alien and Angel were my all time favorite fragrances to wear. No sure what has happened but the last few times I have purchases the parfum, they do not have the lasting power they used to years ago when I fell in love. Very disappointed
Response from muglerusa.comBy Customer care, Mugler, March 13, 2026
Hi there! Thank you for reaching out about our Alien Eau De Parfum. We are sincerely sorry to hear that your "all-time favorite" fragrances have not provided the legendary longevity and cosmic power you first fell in love with years ago. At Mugler, we strive for the "extraordinary," and we acknowledge your disappointment regarding the performance of our Alien and Angel Eau de Parfum. While we work to maintain the potency of our iconic signatures, we understand that changes in raw material regulations and even the natural evolution of skin chemistry over time can impact how a fragrance lingers. Your loyalty is invaluable to us as we navigate the future of the Star and the Talisman. We invite you to explore Alien Goddess Intense or Angel Elixir for a new, high-performance experience with that signature Mugler depth.
Written by a customer while visiting muglerusa.com
