I loved Alien and have worn for several years but feel like my new bottles don’t smell the same, can barely smell at all.
Response from muglerusa.comBy Mugler, Consumer Care Center, October 11, 2022
Hi there, thanks for reaching out. We're so sorry to learn ALIEN did not fully meet your expectations. We thank you for your interest in the Mugler brand and thank you for your loyalty. Since their creation and throughout their life, our fragrances must evolve to comply with regulatory standards. This is why all our teams are mobilized and continuously work with perfumers and olfactory experts to make the necessary adjustments, while making sure to preserve an olfactory result that is as faithful as possible to the original creation. Nevertheless, nuances can be perceptible by the most knowledgeable people. These slight variations in no way alter the quality of the fragrance. We hope that these explanations will have reinforced the confidence you have in the Mugler brand.
Written by a customer while visiting muglerusa.com
i purchased a refill for my bottle and could clearly tell the difference in scent. Did originally buy in Europe so maybe the ingredients were different for that reason but I heard about a formula change and I’m sad.
Response from muglerusa.comBy Mugler, Consumer Care Center, October 11, 2022
Hi there! Thanks for reaching out. We thank you for your interest in the Mugler brand and thank you for your loyalty. Since their creation and throughout their life, our fragrances must evolve to comply with regulatory standards. This is why all our teams are mobilized and continuously work with perfumers and olfactory experts to make the necessary adjustments, while making sure to preserve an olfactory result that is as faithful as possible to the original creation. Nevertheless, nuances can be perceptible by the most knowledgeable people. These slight variations in no way alter the quality of the fragrance. We hope that these explanations will have reinforced the confidence you have in the Mugler brand.
Written by a customer while visiting muglerusa.com
Overall rating
5/ 5
JWest0414
fromNorth central Florida
Makes me feel sensational!
PostedOctober 7, 2022
I have been using Alien for almost five years now, and I refuse to wear anything else!
Written by a customer while visiting muglerusa.com
