I received the shoes with some crease on top. Not acceptable.
Response from allenedmonds.comBy Consumer Care, December 27, 2022
We’re very sorry to learn that the Park Avenue arrived worn. We sincerely apologize for any inconvenience this may cause and would be happy to help!
Please know you may request an exchange in person at any of our Allen Edmonds stores if the same style is available. Please be sure to bring the original receipt or online order information along with your return. To find an Allen Edmonds store near you, please visit this page: https://www.allenedmonds.com/stores
If that is not possible, you may return the order for a refund by mail and reorder on AllenEdmonds.com. To create a return label, simply visit the page below: