204 out of 285(72%)reviewers recommend this product.
Product Reviews
Overall rating
1/ 5
ShayShay
fromRock Hill, SC
Gender:Female
Hoping for Musk
PostedMay 27, 2021
[This review was collected as part of a promotion.] Bad impression of the Spray Parfume, Oil, but like the way the lotion makes my skin look.
Response from kiehls.comBy Kiehl's, Consumer Care Center, June 1, 2021
Hi there, thanks for reaching out regarding the Musk Eau de Toilette Spray. We appreciate your honest feedback and we would be more than happy to share this information with the rest of team to improve our products in the future. We hope you continue to explore our products with great satisfaction!
Written by a customer while visiting kiehls.com
Overall rating
1/ 5
LN77
fromSarasota Florida
Gender:Female
Please help
PostedMay 19, 2021
Ordered product on May1,2021 CANNOT track or get a human on the phone!!! It’s May 19th today. Please help!
Response from kiehls.comBy Kiehl's, Consumer Care Center, May 24, 2021
Hi there! For order related inquiries, please call us at 800-KIEHLS-2 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference # 16752924. We look forward to speaking with you!
Written by a customer while visiting kiehls.com
Overall rating
3/ 5
Will123
fromWashington
Gender:Male
Clean scent
PostedMay 6, 2021
[This review was collected as part of a promotion.] I personally am not a fan but not because it doesn't smell good. It has a clean scent but reminds me of what my grandma might smell like. Not the smell for a 25 yr old male imo.
Response from kiehls.comBy Kiehl's, Consumer Care Center, May 13, 2021
Bonjour! We appreciate you sharing your feedback on Musk Eau de Toilette Spray. We are sorry to hear it did not meet your expectations. We always welcome our customers' feedback and suggestions, as they are a valuable tool to improve our services and products in any way that we can. Your comments have been shared with others in the company for consideration.
Written by a customer while visiting kiehls.com
Overall rating
5/ 5
Will_inDC
fromWash DC
Gender:Male
Throwback Musk scent, updated
PostedApril 9, 2021
Just yesterday received my bottle of the Musk eau de toilette, and the original musk oil & have used the Eau 2x already. Love it. Very reminiscent of the original musk oil I remember my mom wearing back in the 70's.... but possibly "freshened" with a tiny bit of citrus? Not sure, but I'm digging on it.
