204 out of 285(72%)reviewers recommend this product.
Product Reviews
Overall rating
1/ 5
Londell
NOT THE SAME!
PostedJune 7, 2019
Prosexcellent scent
Consscent is not long lasting
Kiehls Musk used to be my signature scent worn daily. Sadly, no longer. For years I frequently received complements that I smelled good and people wanted to know what I was wearing but then they stopped. I didn’t take note the complements stopped until I ordered from Kiehls online and read the reviews. Then it hit me... the FORMULA HAD in fact CHANGED or at least has been diluted. Kiehls musk spray does not have longevity. I recall the formula from years past was a bit sticky and now when I apply (what I have left from my last and final purchase) it evaporates quickly on my skin. There is no tackiness like before and I was ok with that because I think traditional musk does have some tackiness to it. Nonetheless, I will not purchase this product again.
Response from kiehls.comBy Kiehl's, Consumer Care Center, June 20, 2019
We appreciate you sharing your feedback with us. There has been no fragrance change to our Musk Eau de Toilette Spray. We would like to speak with you further. Please contact our Consumer Care Center 800-946-4453 from Monday to Friday 9:00AM-5:30PM and reference case #06805013.
Written by a customer while visiting kiehls.com
Overall rating
5/ 5
Sotiria
fromAthens, Greece
Gender:Female
My Personal Scent
PostedJune 5, 2019
I have tried all the Kiehl's products and I am a big fan. One day I was at the Kiehl's shop I decided to give a scent a try. This has been my personal scent for the past three years. It is unique, fresh and smells like nothing else I have ever tried. I recommend giving it a try.
Written by a customer while visiting spacenk.com
Overall rating
5/ 5
VicW
fromBrazil, SP
Gender:Female
Different scent
PostedMay 8, 2019
ConsPerformance
I do not know what happened but the fragrance has changed, and it does not last more than 15 minutes
Written by a customer while visiting kiehls.com
Overall rating
2/ 5
JPJeep10
fromTampa, FL, USA
Gender:Male
NOT the same product I have used for 12 years
PostedMay 7, 2019
I have worn this fragrance for 12 years. The newest bottle is different. I will never believe something has not changed. As a outside sales rep I have always been complimented day after day on this fragrance. NOT one single compliment in 3 months now. It fades away within an hour or less. I use to apply once a day and would last for 12 hours or more. So disappointing after all these years of never even trying another fragrance to be stuck with this inferior product compared to what is has been in the past.
Response from kiehls.comBy Kiehl's, Consumer Care Center, May 14, 2019
We appreciate you sharing your feedback with us. There has been no fragrance change to our Must Eau de Toilette Spray. We would like to speak with you further. Please contact our Consumer Care Center 1-800-543-4572 from Monday to Friday 9:00AM-5:30PM and reference case #06592544.
