204 out of 285(72%)reviewers recommend this product.
Product Reviews
Overall rating
5/ 5
DJ13
Still The Best Musk!
PostedMay 6, 2019
ProsGood Ingredients, Performs Well, Value for Money
I'm not sure why there are so many bad reviews. I've been wearing the Original Musk (Eau de Toilette) since 2004, and it still smells the same as it did 15 years ago. I love it and the people around me love it, and the price is still very reasonable. Finding a good quality fragrance at this price point is almost unheard of. I hope all these bad reviews don't cause this wonderful musk to be discontinued! It's still the best musk on the market IMO!
Written by a customer while visiting kiehls.com
Overall rating
1/ 5
JJJJ
WHY WOULD YOU CHANGE IT!?
PostedApril 30, 2019
ProsValue for Money
ConsFragrance
Scent is so signature and sensitive, I'm extremely disappointed that you would change the formula. Why wouldn't you just make it a new scent? Change the title because it is NOT the same scent anymore.
Response from kiehls.comBy Kiehl's, Consumer Care Center, April 30, 2019
We appreciate you sharing your feedback with us. There has been no fragrance change to our Must Eau de Toilette Spray. We would like to speak with you further. Please contact our Consumer Care Center 1-800-543-4572 from Monday to Friday 9:00AM-5:30PM and reference case #06543406.
Written by a customer while visiting kiehls.com
Overall rating
1/ 5
DMCW
fromGreat Falls, VA,
Not the original formula-
PostedFebruary 8, 2019
I have used this scent for years and it isn’t the same formula/ingredients. New scent smells like bug spray. Please bring back Original Musk.
Response from kiehls.comBy Kiehl's, Consumer Care Center, February 12, 2019
Thank you for sharing your feedback about our Musk Eau de Toilette Spray, our signature scent. We apologize that your recent purchase did not live up to your expectations and will be sharing this with our team. We appreciate your loyalty to our brand!
Have just decided to start using Kiehls original musk again after a break of some years. I'm glad I'm using it again. It's a warm evocative smell, with notes of Oud, musk and bergamot. A cologne you can use either for day or evening. Good value for money to.