204 out of 285(72%)reviewers recommend this product.
Product Reviews
Overall rating
1/ 5
jman
fromRochester, Mi
Gender:Male
Laurel vs yanny
PostedAugust 29, 2018
ConsFragrance
This is the scent equivalent to the laurel/yanny fiasco. I think the reviews speak to this as well. Either you love it, or hate it. And everyone that has smelled it seems to have different opinions about what it reminds them of, and if they like it or not. To me, this smells like what I imagine Emily Gilmore would wear (to the Gilmore girl fans out there). It just smells like rich old lady. My mother thinks it smells like cheap old man after shave. Neither of us likes the smell however. I definitely wouldn’t buy this without going into the store to test it out yourself. Furthermore, even if you love it, there is a good chance that a decent amount of those you come in contact with might hate it. The scent is just too controversial to take the risk.
Response from kiehls.comBy CCCKiehls, August 30, 2018
Hi Jman! Thank you for your feedback. We understand that fragrance is very personal. The Musk recipe includes Bergamot Nectar and Orange Blossom, Rose, Lily, Yland-Ylang, Tonka Nut, White Patchouli and Musk. We value your feedback and are happy to share your comments with the rest of our team.
Written by a customer while visiting kiehls.com
Overall rating
1/ 5
Brentt
No!
PostedJuly 30, 2018
This is the only cologne I use. The bottle I purchased last weekend smells nothing like what I have been using for years and years. Have you changed the formula???
Response from kiehls.comBy KiehlsCCC, August 2, 2018
Thank you for sharing your feedback with us. In order for us to assist you further, please contact our Consumer Care Center 1-800-946-4453 and reference case #04975692.
Written by a customer while visiting kiehls.com
Overall rating
1/ 5
Fanny
fromMinneapolis, MN
Gender:Female
Wrong,wrong,wrong
PostedJuly 22, 2018
ConsFragrance
Why has the fragrance changed? I initially thought i bought an expired or bad bottle. Now i know its the new Original Musk and I'm disappointed. Please return the "original" Original Musk.
Response from kiehls.comBy CCCKiehls, July 24, 2018
We appreciate you sharing your feedback with us. There has been no fragrance change to our Must Eau de Toilette Spray. We would like to speak with you further. Please contact our Consumer Care Center 1-800-946-4453 and reference case #04928850.
Written by a customer while visiting kiehls.com
Overall rating
5/ 5
Bunty
fromEdinburgh
Gender:Female
So long lasting
PostedJuly 9, 2018
I love this fragrance, extremely long lasting and smells much more expensive than it is! Unisex fragrance which smells unique and I get compliments on it frequently
