[This review was collected as part of a promotion.] Love this musk oil for every day . It’s a unforgettable
Written by a customer while visiting kiehls.com
Overall rating
1/ 5
AstuteSniffer
Gender:Female
Formula changed
PostedApril 1, 2025
The scent is markedly different. It doesn't smell like the same perfume that I used to purchase. Very disappointing as this was my signature scent and have loved it for years. I have a bottle of the musk oil and the scent different between this perfume and the musk oil is stark.
Kiehl's - Please bring back the original scent for the perfume. Or help us understand what changed. Thank you.
Response from kiehls.comBy Kiehl's, Consumer Care Center, April 7, 2025
Thank you for reaching out! We're sorry you're disappointed with the scent change in our Musk Eau de Toilette Spray, especially as it's been your signature scent. Fragrance formulas can evolve due to ingredient availability or regulations, but we appreciate your feedback and will share it with our product development team. We value your loyalty and strive for consistent product quality.
Written by a customer while visiting kiehls.com
Overall rating
5/ 5
Garland947
Perfect for any occasion, especially night outings
PostedMarch 21, 2025
[This review was collected as part of a promotion.] Smells great! Lasts a few hours, sometimes till the next morning (softly). It is an eau de toilette, so understandably lighter than parfums etc. Smells so lovely and makes me wish I'd tried the oil before it was discontinued :(
Written by a customer while visiting kiehls.com
Overall rating
1/ 5
Not like the original
Gender:Female
Skin Type:normal
Musk Toilette Spray
PostedMarch 16, 2025
I've worn Kiehl's musk oil for years. This product is not the same. Should have paid more attention to the reviews prior to purchasing. Why can't I order Kiehl's musk oil on line? Now that is a great product 👌
Response from kiehls.comBy Kiehl's, Consumer Care Center, March 18, 2025
Hi there. Thank you for reaching out regarding the Musk Eau de Toilette Spray! We can imagine how frustration it is when a product does not meet up to your expectation. We have documented your experience and we are passing along your feedback to our team.
