I was optimistic when purchasing as I am drawn to musky scents. Unfortunately, there are just too many floral notes for my liking. If you like floral, maybe this is for you.
Response from kiehls.comBy Kiehl's, Consumer Care Center, April 9, 2024
Hi Robert H! Thanks for using our Musk Eau de Toilette Spray. We are sad to hear that this product did not perform as well as you were hoping for. We are committed to bringing our consumers high-quality products that meet their needs and expectations. We appreciate your feedback and will make sure to share your comments with our team!
It doesn't smell like the musk I remember. Or, I just wear it poorly now! I still wear it.
Response from kiehls.comBy Kiehl's, Consumer Care Center, April 3, 2024
Hi there! Thank you for using our Musk Eau de Toilette Spray. We are sad to hear that this fragrance did not exceed your expectations. We appreciate you taking the time to share your experience with us and we hope that you will continue to explore more of our products in the future with greater results. Should you require further assistance, please don't hesitate to contact us.
Written by a customer while visiting kiehls.com
Overall rating
2/ 5
MCLerma
fromCalifornia
Gender:Female
Skin Type:combination
Change
PostedMarch 19, 2024
I agree with David A The formula of the scent has changed I've worn it for years I should know It does not last all day like it use to so my feeling is that when the company was bought out they changed the formula It's more alcohol than oil is my theory I would happily buy again if it went back to its "original musk" standard
Response from kiehls.comBy Kiehl's, Consumer Care Center, March 20, 2024
Hi There MCLerma! Thank you for sharing your experience with Musk Eau de Toilette Spray. We always welcome our customers' feedback and suggestions, as they are a valuable tool to improve our services and products in any way that we can. We're sorry to hear that your fragrance did not meet your expectations. The opinions of our customers are very important to us when making decisions about our products, and we will be sure to forward your comments to the appropriate people in our company!
