I bought this item for my daughter for her birthday who has been using this product for several years. It has a nice scent and she receives numerous compliments from people when she wears it. It is getting harder finding so I hope you don’t discontinue it.
Wonderful scent. I get compliments all the time. I have worn it for years!
Written by a customer while visiting kiehls.com
Overall rating
2/ 5
Anonymous
fromCharlotte NC
Gender:Female
Not smells the same
PostedJune 11, 2022
[This review was collected as part of a promotion.] Hi! I’m so sorry to write this review. I have been a faithful customer of Kiehls since the 80’s when my mom bought the original musk perfume. It’s my signature scent. But I don’t know if Kiehls changed the formula or my last purchase was bad, what I know it’s that doesn’t smells the same. Is that a possibility that a perfume gets spoiled? Mine doesn’t smells good at all. Very disappointed and dissatisfied. I tried to get along and used it but people always asked me if I changed my perfume to a different one and I didn’t. I will like to know if the possibility is real… thanks!!!
Response from kiehls.comBy Kiehl's, Consumer Care Center, June 14, 2022
Hi there! Thank you for trying our Musk Eau de Toilette Spray. Our consumers feedback is always appreciated and valued. We understand how frustrating it can be when a product does not perform the way you expect it to. We will be relaying this information to our product development team for further review.
