203 out of 284(71%)reviewers recommend this product.
Product Reviews
Overall rating
1/ 5
mumofmykai96
fromAlexandria, VA
Gender:Female
The smell
PostedApril 27, 2022
[This review was collected as part of a promotion.] I love perfumes, I love musk oil and I know this is not an oil, it's EDT. It's NOT a fragrance! It smells like medicine! Is there a way I can return this?
Response from kiehls.comBy Kiehl's, Consumer Care Center, April 28, 2022
Hi! Thank you for taking the time to share your experience with Musk Eau de Toilette Spray. We're sorry to hear that this did not meet your expectations. We appreciate your feedback and will be sharing this with others in our company.
Original Musk has become an everyday wear for me. I fell in love with it instantly! By itself or layered with other fragrances, it becomes the best part of “you”. -M
I bought this because I heard that it's a classic smell good fragrance. I also heard that it doesn't smell the same as it's original. I'm not sure, but it doesn't smell good to me. I was expecting a woodsy, earthy, dark scent. I got none of that! I'll be returning it!
Response from kiehls.comBy Kiehl's, Consumer Care Center, April 25, 2022
Hi There! We are so sorry to hear you did not enjoy the scent of this product. We hope you continue to try our other products with great success!
