This is one of the best fragrances in the entire world. I was totally excited it came back in stock. So I bought three to be sure I’m never without a bottle again.
Written by a customer while visiting kiehls.com
Overall rating
3/ 5
LJ777
fromSan Diego
Gender:Female
PLEASE BRING BACK ORIGINAL
PostedMarch 4, 2022
I’m so disappointed at the change in the musk oil spray! I’ve worn this for 20 years- now it is completely a different scent!!! PLEASE BRING BACK THE ORIGINAL MUSK OIL SPRAY
Response from kiehls.comBy Kiehl's, Consumer Care Center, March 4, 2022
Hi LJ777! Thank you for sharing your feedback about our Musk Eau de Toilette Spray, our signature scent. We apologize that your recent purchase did not live up to your expectations and will be sharing this with our team. We appreciate your loyalty to our brand!
Written by a customer while visiting kiehls.com
Overall rating
3/ 5
Samsam
fromNew York NY
Gender:Female
PostedFebruary 5, 2022
This is an excellent scent, however, I'm very sensitive which make it too overpowering for me.
Response from kiehls.comBy Kiehls, Consumer Care Center, February 7, 2022
Hi SamSam! We appreciate you sharing your feedback on our Musk Eau de Toilette Spray. We are sorry to hear that it did not meet your expectations in fragrance and the scent was too strong for you. We always welcome our customers' feedback and suggestions, as they are a valuable tool to improve our services and products in any way that we can. Your comments have been shared with others in the company for consideration. I recommend you to try our body Original Musk Body Lotion. All Skin Types, including Sensitive Skin. Fragranced with our distinctive Kiehl’s Original Musk Oil, this scented lotion is lightweight, yet indulgent. Use this link for more product information:https://tinyurl.com/y6os74bx. We are always looking for ways to improve our products and your feedback is truly valued.
