It was good formula but it wasn't for my skin type
PostedNovember 27, 2020
Since enriched wrinkle free 24 softner which i have been using many years, was discontinued, I gave this a try since i heard good thing about this softner. It has a light fragrance which i liked a lot! It absorbs into skin very well and felt my skin hydrated initially but it is not moisturinzing enough since i have a dry skin. I had an uncomfortable tight feeling even after applying moisturizing cream, almost skin getting irritated so i need to return it. I can see though it will be a really good softner for normal to oily skin. I wish they still leave discontinued product on website with some equivalent new product suggestions so customer doesn't have to search for a right formula.
Response from shiseido.comBy shiseidopwr, shiseidopwr, March 3, 2024
Hi Kelly, Eudermine is a great softener...it has been in our product offerings for more than 100 years! However with your dry skin, I have another option that is perhaps closer to your beloved, late, softener: Treatment Softener Enriched. It has loads of hydration ingredients, and will give you not only hydration but also help with overall brightness. Give it a try! I think it is the answer here. P.S>: LOVE that you have been using Shiseido 25+ years! We are honored. -Jill, Education
I have used Essence for the last 20 years I will always use this product. It refreshes & moisturizes as well.
Written by a customer while visiting shiseido.com
Overall rating
4/ 5
kellyw134
fromUSA
Careful of the bottle
PostedNovember 24, 2020
This product is nice in terms of its pleasant rose fragrance and how it moisturizes and soothes my skin. It's very gentle and absorbs fast. The amount of product in the largest bottle (6.7 oz) lasted me an entire year! I'm marking down one star for the packaging. It's pretty but really impractical without a dropper/pump - you risk dropping it everytime if you're not careful with slippery fingers after a shower.