Overall rating 
4.2 / 5
4.2 / 5
181 out of 222(82%)reviewers recommend this product.
Product Reviews
Overall rating 
5 / 5
5 / 5
Anonymous
fromAshland ky
Gender:Male
Skin Type:normal
Bring back the oil!!!!!
PostedFebruary 5, 2025
Do everyone a favor and bring it back!!!!!!!!!!!!!!
Written by a customer while visiting kiehls.com
Overall rating 
1 / 5
1 / 5
juju74
What is going on??
PostedFebruary 4, 2025
What is going on here?? Why is this never in stock? You have thousands upon thousands of customers for whom this has been a signature scent for decades. Taking this away is truly evil.
5 stars for the fragrance. Zero stars for Kiehl's never keeping it in stock!
Response from kiehls.comBy Kiehl'sConsumer Care CenterFebruary 5, 2025
Hello! Thanks for your feedback on our Original Musk Oil. We understand this product was a favorite, and we've shared your comments with the appropriate team. We value your input and are always working to create more formulas and products you'll love. We hope you continue to explore Kiehl's!
Written by a customer while visiting kiehls.com
Overall rating 
1 / 5
1 / 5
former kiels longtime fan
Gender:Female
BRING BACK THE MUSK OIL
PostedFebruary 4, 2025
why is kiehls, a HERITAGE BRAND, discountinuing one of its oldest products. what can we do to ensure it comes back in the near future. this is really disappointing.
Response from kiehls.comBy Kiehl'sConsumer Care CenterFebruary 5, 2025
Hi there. We understand how frustrating it is when a favorite product is discontinued. At Kiehl's, we strive for transparency with our customers. Due to the naturality of ingredients and the supply chain concerns that are happening it is, unfortunately, taking longer to produce some of our customer favorites. Your comments are very important to us and we hope you continue to stick with us!
Written by a customer while visiting kiehls.com
Overall rating 
1 / 5
1 / 5
mmoi
Gender:Female
Skin Type:dry
devastated
PostedJanuary 29, 2025
Im devastated, I been using this as my number 1 perfume since I was 16 - that is for 24 years! I cant believe you are taking this away from us. </3
Response from kiehls.comBy Kiehl'sConsumer Care CenterFebruary 3, 2025
Hi there! Thank you for reaching out about our Original Musk Oil. As consumers ourselves, we understand the disappointment when a product we love is not currently available. We have shared your feedback with the team for consideration. In the meantime, we recommend hitting the "notify me" option on the product page to be first notified if this product is back in stock! We hope you can continue to use our products in the future with great satisfaction!
Written by a customer while visiting kiehls.com
  • 2025-10-03 T23:45:00.644-05:00
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