I must admit that this is the third year in a row for purchasing Uggs for my granddaughters.... yes I have two young girls now 10 & 12 that absolutely love Uggs. They have slippers, Bailey Bows and Buttons. But still get excited when they get a new color or style!! I believe the the snugly feel is what continues to make them their favorite. I must applaud Nordstom's for their great service ... even when their internet fails... their customer service remains unshaken! Thanks for adding a little more joy to our Merry Christmas!