This was an in store purchase. I showed the friendly, but not pushy, salesperson the shoe I wanted and when he said he didn't have my size in the color I wanted - he didn't hesitate - he went right to the computer and started the search. I already knew the UGG's were gonna be great. I've purchased several pairs, for family members as well. He located my shoe, we finished the transaction and my shoes were delivered to my front door in three days!! Great customer service and good quality merchandise, as you would expect. Easy, Easy, Easy.
The first order was purchased in Minneapolis store and sent to our house. There was a quality defect. We returned to the Cincinnati Store and the size was not in stock, so we had to have the order shipped to our house. The second pair that was sent was of good quality.
I have these in Sand and they look wonderful with denim and black/gray leggings. Plus they keep my legs and feet very warm as well as being comfortable.
Bought for granddaughter. This Ugg Boot is adorable - different from other boots on the market. Looks so cute with leg warmers sticking out over the top.
