This tote is beautiful and would have been my first TB, but I had to return it. The handles kept slipping off my shoulder, without the bag even loaded up with anything. I could tell it'd be a huge frustration for me so I am sadly returning it. I absolutely love the navy color and the nylon and wanted to use this as a chic but family-friendly travel bag, but the handles should be longer and more flexible. It looks like TB has a newer version of this with better handles so I have to decide whether to splurge since this one was on sale at Nordstrom and a good deal.