These Dalton’s are nice except for one issue - the tongue on the right boot is sewn on crooked. And the stitching on the tongue itself is crooked. I’ve had this happen before in the Dalton’s. I called Customer Care and asked if it can be repaired without Messi Gino the boot. They suggested I call Recrafting and ask. So it did but no one answered and I haven’t pursued it further. It’s not as simple as sending them back because I had a custom sole.
Written by a customer while visiting allenedmonds.com
[This review was collected as part of a promotion.] Great boots; I've had the same pair from my father, they are 20 years old and still going, and I expect these new boots to last me forever.
Written by a customer while visiting allenedmonds.com
I KEPT THESES…… there was a big difference in the pair I wanted to send them back BUT it took so long to receive them ( Xmas time) I just kept them. But I definitely was not happy……! I had them polish, and you really can’t tell the difference & the leather round the tongue of one boot is Horrendous
Response from allenedmonds.comBy Ryan S, Consumer Care, January 13, 2023
Thank you for writing a review for the Dalton Wingtip Dress Boot. We apologize you were unahppy with the item and value your feedback. Please don't hesitate to call our Allen Edmonds Consumer Care Department at 1-877-817-7615 if we may be of any assistance with your order. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We would be more than happy to help!
Written by a customer while visiting allenedmonds.com
