Right foot shoe shown missing the clasp that tightens the shoe (snapped off); left foot shown where we had to tie it so it wouldn’t drag on ground.
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Close up of left foot shoe with it tied up.
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Close up showing it missing the cording and clasp pieces.
Purchased this summer for our 4.5 year old. Our kids have worn Keen sandals for many years and we’ve never had an issue, until now. The grey piece that is used to tighten the sandal hangs down too low and has actually gotten stuck between floor boards or the like on the ground when walking or climbing on playground equipment. The grey piece recently snapped off so we can no longer tighten one shoe at all, and on the other we had to tie it up so it wouldn’t drag on the ground. Very disappointed in this product.
Written by a customer while visiting nordstromrack.com