I'm a huge Frye fan so when I received my Melissa Shoulder bag and it did not include the metal hangtag like my last Frye bag did, I was disappointed, particularly since it appears in all of the photos. I called Nordstrom and we determined that in small lettering under the description it said "metal hangtag not included." Not included on a $358 handbag? It's still a beautiful bag, but I can't help but feel like something is missing.