I love this slipper -- bought it years ago. This was a Christmas present for my son in New York but it doesn't fit -- he says he can't even get his foot in it. I've sent him the return policy from your site.
I have always love UGG products, very good qualtiy and lasts a long time. However, they are no longer true to size. In order to get a good fit had to order a size larger or size/half larger. Which was very annoying, especially when ordering on line.
